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We use small files called ‘cookies’ on victimandwitnessinformation.org.uk. Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Google analytics

We use Google Analytics to measure how you use the website so we can improve it based on user needs. We do not allow Google Analytics to use or share the data about how you use this site.

See our Google analytics cookies

Google analytics
Name	Purpose	Expires
_ga	These help us count how many people visit on https://victimandwitnessinformation.org.uk/ by tracking if you’ve visited before	2 years
_gid	These help us count how many people visit on https://victimandwitnessinformation.org.uk/ by tracking if you’ve visited before	24 hours
_gat	These help us to manage how we collect analytics when we have lots of visitors on the site at one time	10 minutes

Google Analytics 4

We use Google Analytics to measure how you use the website so we can improve it based on user needs. We do not allow Google Analytics to use or share the data about how you use this site.

See our Google Analytics 4 cookies

Google Analytics 4
Name	Purpose	Expires
_ga	Used to distinguish users.	2 years
_ga_YKDPNC77Y3	Used to persist session state.	2 years

Video Streaming

We have no control over cookies set by third parties. You can turn them off, but not through us.

See our Video Streaming cookies

Video Streaming
Name	Purpose	Expires
YouTube	YouTube videos play in privacy-enhanced mode. This mode may set third-party cookies on your computer when you click on the YouTube video player. These cookies will not be personally identifiable.	Read the YouTube policy
Vimeo	Vimeo videos set third-party cookies to enable the video to play and collect analytics data. These cookies do not track individuals.	Read the Vimeo policy

If you share a link to a page, the service you share it on (for example, Facebook) may set a cookie.

See our Social Media cookies

Social Media
Name	Purpose	Expires
Twitter	Twitter widgets may add cookies to help analyse usage and remember your session if you are also logged in to your Twitter account.	Read the Twitter policy

All users

These cookies will always need to be on because they make our site work.

See our All users cookies

All users
Name	Purpose	Expires
wordpress_test_cookie	This is used to test whether the browser accepts cookies	When you close your browser
PHPSESSID	This is used to link your device to the information sent to the server from your browser. It is typically used to avoid you having to retype information when moving from one page to another.	When you close your browser
ccfw-banner-hidden	Lets us know you have chosen which cookies are used so we can stop the cookie banner appearing when you return to the site.	1 year
ccfw-gtm-allowed	Lets us know you have accepted certain cookies so we can stop them loading when you return to the site.	1 year
ccfw-time	This is used to store the cookie expiry dates so we know when to ask you again for consent.	1 year
info_banner_dismissed	This remembers if an information banner has been dismissed and prevents it from being displayed again.	When you close your browser

Logged in users

These cookies will always need to be on because they make our site work.

See our Logged in users cookies

Logged in users
Name	Purpose	Expires
wordpress_[hash]	This authenticates you when you log in to the admin area	When you close your browser
wordpress_logged_in	This shows the site that you’re logged in and who you are so you can access the functions you need	When you close your browser
wordpress_sec	If you are logged in as a site admin, this stores your authentication details.	When you close your browser
wp-settings-{time}-[UID]	The number on the end [UID] is your individual user ID from the users database.	1 year

Victim and Witness Information

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Get online or phone support

If you would like to access support online, Victim Support operates a free, confidential support line and live chat service for anyone who needs help after a crime. It’s available 24 hours a day, every day of the year. Call 0808 16 89 111 or start a live chat.

If you’d prefer to access self-support, My Support Space is a free online resource with interactive guides and information to help you manage the impact crime has had on you.

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